Privacy Policy
Privacy Policy
Last updated: 23 September 2026
Identity and role of the data controller
mediaverko acts as the data controller for the personal data processed through this website. We are a company based in the United Kingdom and operate a platform that serves as the central hub for media feeds, including professional video operation, live signal management, content distribution, camera work, and creating reliable high-quality feeds for news programmes and television broadcasting. Our registered address is C10 Alison Business Centre, 39 Alison Crescent, Sheffield, S2 1AS, United Kingdom and you can contact us at [email protected] or +44 114 360 5060.
Scope of this notice and the people it covers
This privacy notice applies to all visitors to our website, users of our services, and anyone whose personal data we process in connection with our commercial activities in the United Kingdom. It covers individuals who interact with our platform for professional media-related purposes and explains how we collect, use, and protect information in line with UK GDPR, the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations.
Categories of personal data and sources
We collect personal data directly from you when you use our contact form or engage with our services. This includes identification details such as name and job title, contact information like email address and telephone number, professional details related to media operations, and technical data such as IP address, browser type, and device information. We may also receive data from third-party analytics providers or business partners involved in content distribution and live signal management.
Purpose-by-purpose explanation of processing and legal basis
We process data to respond to enquiries submitted via our contact form on the basis of legitimate interests in providing customer support. Data is used to deliver our media feed services under contract performance. We maintain records for regulatory compliance under legal obligation. Analytics help improve platform performance under legitimate interests. Direct marketing occurs only with your consent where required by PECR.
Whether providing data is required and consequences
Providing certain data through the contact form is necessary to receive responses or access professional services. If you do not supply required information, we may be unable to process your request or deliver the requested media feed management services. Optional fields allow you to share additional details at your discretion without affecting core functionality.
Cookies and similar technologies
Our website uses cookies and similar tracking technologies to enhance user experience, manage sessions, and support analytics. Details of the specific cookies employed, their purposes, and your options for managing preferences are set out in our separate Cookie Policy, which you can access from the site-wide cookie banner or footer links.
Processors, service providers, recipients and disclosures
We engage trusted processors including cloud hosting providers, email delivery services, and technical support specialists who assist with live signal management and content distribution. These parties receive only the data necessary to perform their functions under strict contractual controls. We may disclose information where required by law, such as in response to court orders or regulatory requests from UK authorities.
International transfers and safeguards
Some of our service providers may be located outside the United Kingdom. When personal data is transferred internationally, we rely on appropriate safeguards such as UK-approved standard contractual clauses or adequacy decisions to ensure an equivalent level of protection is maintained.
Retention periods and criteria
We retain personal data only for as long as necessary to fulfil the purposes outlined. Contact form submissions are kept for up to two years to handle ongoing enquiries. Service-related data is retained for the duration of the contract plus six years for legal and accounting requirements. Technical logs are deleted after twelve months unless needed for security investigations.
Security and data-minimisation practices
We implement appropriate technical and organisational measures including encryption, access controls, and regular security reviews to protect personal data. We apply data-minimisation principles by collecting only what is required for each specific purpose and regularly reviewing stored information to remove what is no longer needed.
Data-subject rights and how to exercise them
You have the right to access, rectify, erase, restrict processing, and port your personal data. You may also object to certain processing activities. To exercise these rights, please contact us using the details [email protected] or +44 114 360 5060. We will respond within one month and may request identification to verify your request.
Right to withdraw consent and object to direct marketing
Where processing relies on consent, you can withdraw it at any time by contacting us. You have the right to object to direct marketing and profiling for marketing purposes. We provide an easy opt-out mechanism in any marketing communications and honour all such requests promptly.
Right to complain to the supervisory authority
If you are not satisfied with our handling of your data, you have the right to lodge a complaint with the Information Commissioner’s Office, the UK supervisory authority, at their website or by post to their London office.
Children and age restrictions
Our services are intended for professional users in the media and broadcasting industry. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that data from a child has been collected, we will delete it promptly.
Automated decision-making and profiling
We do not engage in automated decision-making or profiling that produces legal or similarly significant effects. Any analytics used are for internal improvement only and do not result in automated decisions affecting individuals.
Policy changes and effective date
We may update this privacy policy from time to time to reflect changes in law, technology, or our services. The current version will always be available on this page with the last-updated date clearly shown. Continued use of the website after changes constitutes acceptance of the updated policy.